Further support for The Confidence Framework can be found on the videos.
- Please read through the FAQ’s and view the video to get the most benefit out of the Confidence Framework.
- The Rapid review will take about 15 minutes to complete (you can save your answers and return to them at a later date). The Comprehensive review will take about 1-3 hours to complete.
- In order to use the Confidence Framework you will need to register on the site. This requires a valid email address to complete registration.
- Respond openly and honestly to the questions.
- When completing the “Comprehensive review” consider completing the questions as a team. Working through these questions will take a little longer if you discuss it with colleagues, but you will learn more about your organisation and the service you provide. It will also help you to agree on the improvement efforts you should be making.
- You can skip responses and return to them later.
Above all, enjoy completing your Review. It’s sole intention is to support you doing what you do better.